Boone and Surrounding Area Residents: We Specialize in Flooded Basement Cleanup and Restoration!

4/15/2021 (Permalink)

A concrete basement is covered in standing water.

This Boone, NC home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Boone, NC basement could flood, including:

A blocked or failed sewer lateral pipe
Heavy rain causes surface water to pool around your home
Storm sewer backup
Sanitary sewer backup
Foundation drainage failure
Water supply-line break or hot-water tank failure
And many more

Have Questions about Basement Flooding?

Call Today - 828-386-6800

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Boone and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

We are Available 24 hours/7 days per week
We’re a Preferred Vendor to many National Insurance Companies
We Bill The Insurance Directly – One Less Thing For You To Worry About
Our Technicians are Highly-Trained in Water Restoration Techniques
We use s500 IICRC Restoration Standards
Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 828-386-6800

Conditions In Western, NC Might Be Right For Mold

4/15/2021 (Permalink)

Wood rafters are covered in greenish/whitish mold.

SERVPRO of Boone knows what to do if mold grows in your home.

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow. Those conditions include:

Water - Different mold types require varying amounts of liquid before growth begins.
Temperature - Normal indoor temperatures will promote mold growth.
Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Boone to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at 828-386-6800

What to Do:

Stay out of affected areas.
Turn off the HVAC system and fans.
Contact SERVPRO of Boone for mold remediation services.

Faster to your Boone Water Damage Event

3/9/2021 (Permalink)

A wood floor is severely water damaged and is cupping and warped.

SERVPRO of Boone provides 24 hour fire and water damage restoration service in Western North Carolina

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Boone provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Boone arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 828-386-6800

Water Damage Timeline

Within Minutes

Water quickly spreads throughout your property, saturating everything in its path.
Water is absorbed into walls, floors, upholstery, and belongings.
Furniture finishes may bleed, causing permanent staining on carpets.
Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

Drywall begins to swell and break down.
Metal surfaces begin to tarnish.
Furniture begins to swell and crack.
Dyes and inks from cloth and paper goods spread and stain.
A musty odor appears.

48 Hours to 1 Week:

Mold and mildew may grow and spread.
Doors, windows, and studs swell and warp.
Metal begins to rust and corrode.
Furniture warps and shows signs of mold.
Paint begins to blister.
Wood flooring swells and warps.
Serious biohazard contamination is possible.

More Than 1 Week:

Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Boone

SERVPRO of Boone specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Boone Smoke and Soot Cleanup

3/9/2021 (Permalink)

Black soot on wooden cabinets and surrounding a vent in the floor.

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Boone Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke and soot facts:

Hot smoke migrates to cooler areas and upper levels of a structure.
Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Boone will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today –828-386-6800

Restoring Your Boone or Surrounding Area Commercial Property After A Water Damage Event

3/9/2021 (Permalink)

Open room with only the subfloor remaining and 3 SERVPRO air movers placed for drying.

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Watauga County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Boone

SERVPRO of Boone specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Our Highly Trained Restoration Specialists can restore your Boone Home

3/9/2021 (Permalink)

Brown dog with SERVPRO hat and SERVPRO collar on

We can't wait to put our expertise to work helping restore your Boone home. Even our mascot, Diesel Dog, is excited to help!

SERVPRO of Boone is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

For Immediate Services in Wester, NC; call SERVPRO!

2/9/2021 (Permalink)

A parkay wood floor is buckled and peeling up. Furniture sits on top of the damaged floor.

A home near Grandfather Mountain experienced some extreme water damage. The SERVPRO of Boone team reacted quickly to remove non-salvageable material.

SERVPRO of Boone provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Avery County, Watauga County, Madison County, Yancey County, and Mitchell County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

24-Hour Emergency Service
Faster to Any-Sized Disaster
Highly Trained Restoration Technicians
A Trusted Leader in the Restoration Industry
Locally Owned and Operated
Advanced Restoration and Cleaning Equipment

Have Questions? Call Us 24/7 –

828-386-6800

Residential Services

Whether your Avery County, Watauga County, Madison County, Yancey County, or Mitchell County home needs emergency flood damage or your upholstery cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

Water Damage Restoration
Fire Damage Restoration
Mold Remediation
Storm Damage Restoration
Cleaning Services
Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Western North Carolina commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: https://www.SERVPROboone.com/commercial-restoration-cleaning

Commercial Water Damage Restoration
Commercial Fire Damage Restoration

When Storms of Flood Hit Boone, SERVPRO is Ready!

2/9/2021 (Permalink)

A concrete floor is wet and muddy. Dirty rubber mats have also been damaged on top of the concrete.

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Boone and Western NC just as they did to this flooded business.

SERVPRO of Boone specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Boone, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

https://www.SERVPROboone.com/storm-flooding-restoration

Have Storm or Flood Damage? Call Us Today 828-386-6800

Boone Residents: Follow These Mold Safety Tips If You Suspect Mold

1/4/2021 (Permalink)

Visible yellow and white mold on wood rafters on ceilings

Be careful! Without proper training, you could be spreading mold throughout your home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.